"Painting is silent poetry, and poetry is painting that speaks."Plutarch
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Best Small Business Opportunity
When looking for the best small business opportunity you should consider an internet based business. We have found the internet to offer great small business opportunities that can be run from anywhere in the world. The internet never sleeps...Hundreds ...
Is open source software right for your small business?
Is OpenSource software right for your business? The obvious benefit is the price (It's generally free!) The downside is it can be difficult to install, support and manage . We look at the pros and cons and offer you a few good resources and show you how ...
Small Business Q&A: How To Handle Customer Billing Snafus
Q: I just discovered that for the past six months I have been billing a client half of what I should have been. Should Ijust include the total of the past due balance on his next billor contact him first to let him know that it's coming? Thisclient has ...
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Contrary to popular belief, small businesses can survive a crazy economy by taking some proactive steps.
1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer's perspective. This person should be unknown by your staff and willing to provide a candid assessment.
2. Make sure your front and back office work like a well-oiled machine. Are the front line and the back office telling your customers the same thing?
3. Manage your customer relationships -- return customers take the least amount of effort -- use that to your advantage. Keep in touch often.
4. Review your strategic plan monthly (weekly is even better). Make sure you're doing the things that will get you where you want to go.
5. Adjust your strategic plan as necessary. Your "smallness" makes you more flexible.
6. Communicate, communicate, communicate -- with your employees and your customers. Nurture those relationships. Ask for feedback often.
Small Business Expert Denise O'Berry helps business owners take action to grow their business. Find out more at http://www.deniseoberry.com
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